Welcome to Crovela (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://crovela.com (the “Website”) and any related services, including reservations, online orders, and customer communications.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Company Information
Crovela
577 Paradise Crescent, Waterloo, ON N2T 2J7, Canada
Phone: +1 418-294-4874
Email: [email protected]
2. Use of the Website
You agree to use the Website for lawful purposes only. You must not:
- Violate any applicable Canadian laws or regulations
- Use the Website in a way that could damage, disable, or impair its functionality
- Attempt unauthorized access to any part of the Website or its systems
- Use automated systems (bots, scraping tools) without permission
We reserve the right to suspend or terminate access if these Terms are violated.
3. Reservations and Online Orders
3.1 Reservations
- Reservations are subject to availability.
- We reserve the right to modify or cancel reservations due to unforeseen circumstances.
- Customers must provide accurate contact information when booking.
3.2 Online Orders
- All orders are subject to acceptance and availability.
- Prices are listed in Canadian Dollars (CAD) and may change without prior notice.
- Taxes and applicable service fees may be added at checkout.
- We reserve the right to refuse or cancel orders at our discretion.
4. Pricing and Payment
- All prices displayed on the Website are in CAD unless otherwise stated.
- Payment must be made at the time of order through approved payment methods.
- We use third-party payment processors; we do not store full credit card details.
- In case of pricing errors, we reserve the right to cancel affected orders.
5. Cancellations and Refunds
- Reservation cancellations should be made in advance.
- Refunds for prepaid services or online orders will be handled according to our Refund Policy.
- We reserve the right to determine refund eligibility on a case-by-case basis.
6. Intellectual Property
All content on the Website, including but not limited to:
- Text
- Images
- Logos
- Graphics
- Layout design
is the property of Crovela or its licensors and is protected under Canadian and international intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written consent.
7. Allergies and Dietary Information
While we strive to provide accurate ingredient information, Crovela cannot guarantee that menu items are completely free of allergens. Customers with food allergies or dietary restrictions should inform staff directly before ordering.
8. Limitation of Liability
To the fullest extent permitted by law:
- Crovela shall not be liable for indirect, incidental, or consequential damages arising from Website use.
- We do not guarantee uninterrupted or error-free Website operation.
- Use of the Website is at your own risk.
Nothing in these Terms limits liability where it is prohibited by Canadian law.
9. Third-Party Links
Our Website may contain links to third-party websites or services (e.g., maps, social media). We are not responsible for their content, privacy policies, or practices.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
11. Indemnification
You agree to indemnify and hold harmless Crovela, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:
- Your violation of these Terms
- Misuse of the Website
- Breach of applicable laws
12. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, power outages, or supply chain disruptions.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Website after updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Crovela
577 Paradise Crescent
Waterloo, ON N2T 2J7
Canada
Phone: +1 418-294-4874
Email: [email protected]